PTCL Broadband Internet Downtimes Twice in three days: Total Blackout for Hours

If you read some of my previous posts where I have compared Wateen Broadband and PTCL BB, you will see that I always have preferred PTCL. One of the reasons for my preference of PTCL is very few [to none] downtime of internet service when compared with Wateen [I am talking about my personal experience with these internet connection providers].

But today and on the day before yesterday, PTCL internet connection was not working for hours. First on Sunday, 24th of Jan, 2010: at around 5:00 PM, I noticed that the internet was not working. I re-started the PTCL device and saw that the Internet Light was not blinking.

I waited for few minutes and then started the device again but it continued to not work. Then from 5:00 PM to around 09:00 PM, I checked the internet multiple times but it was not working. I think at around 10:45 PM, I finally saw the internet working again.

Then just today at around 12:00 PM, internet again stopped to work.

I was working on my PC [updating my sites and for that, I was using the internet]: when both these downtimes occurred.

The today’s downtime was not as long as the previous one. I think the internet started to work after 2 or 3 hours.

One more thing: when the internet was not working on Sunday, I also noticed there was some problem with the phone [PTCL]. I was not able to call my friend who lives in another city. I tried for many times but always heard this message: “All lines are busy ….. Please try later”

Update: after writing this post, I tried to open my site so that I can submit this post. Unfortunately, before I can post: there is [again] a downtime and the internet is not working again. This downtime has started at around 6:55 PM. I will now wait until the internet is available again.

Update: ok, this time the downtime lasted for only minutes and the internet started to work after 10 or so minutes. But that was not all: at around 9:00 PM, there was another downtime started. I do not exactly know for how long this DT lasted. I checked after 2 hours and it was working then.

I think I should now stop updating about the downtimes as it seems to me that PTCL is having a series of frequent DTs. The above mentioned DTs are the one that I have detected:  maybe there were more DTs which got undetected by me.

These DTs are not good for the reputation of PTCL as an internet service provider.