If you read some of my previous posts where I have compared Wateen Broadband and PTCL BB, you will see that I always have preferred PTCL. One of the reasons for my preference of PTCL is very few [to none] downtime of internet service when compared with Wateen [I am talking about my personal experience with these internet connection providers].
But today and on the day before yesterday, PTCL internet connection was not working for hours. First on Sunday, 24th of Jan, 2010: at around 5:00 PM, I noticed that the internet was not working. I re-started the PTCL device and saw that the Internet Light was not blinking.
I waited for few minutes and then started the device again but it continued to not work. Then from 5:00 PM to around 09:00 PM, I checked the internet multiple times but it was not working. I think at around 10:45 PM, I finally saw the internet working again.
Then just today at around 12:00 PM, internet again stopped to work.
I was working on my PC [updating my sites and for that, I was using the internet]: when both these downtimes occurred.
The today’s downtime was not as long as the previous one. I think the internet started to work after 2 or 3 hours.
One more thing: when the internet was not working on Sunday, I also noticed there was some problem with the phone [PTCL]. I was not able to call my friend who lives in another city. I tried for many times but always heard this message: “All lines are busy ….. Please try later”
Update: after writing this post, I tried to open my site so that I can submit this post. Unfortunately, before I can post: there is [again] a downtime and the internet is not working again. This downtime has started at around 6:55 PM. I will now wait until the internet is available again.
Update: ok, this time the downtime lasted for only minutes and the internet started to work after 10 or so minutes. But that was not all: at around 9:00 PM, there was another downtime started. I do not exactly know for how long this DT lasted. I checked after 2 hours and it was working then.
I think I should now stop updating about the downtimes as it seems to me that PTCL is having a series of frequent DTs. The above mentioned DTs are the one that I have detected: maybe there were more DTs which got undetected by me.
These DTs are not good for the reputation of PTCL as an internet service provider.
PTCL Broadband Internet Downtimes Twice in three days: Total Blackout for Hours
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